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Terms of Use

Last updated: 11th November 2026

  1. About these terms

These Terms of Use govern your access to and use of the Civion Ltd website. By using this website, you agree to these terms. If you do not agree, please stop using the website. These website terms do not replace or amend any separate quotation, proposal, purchase order, appointment, contract or subcontract agreed between Civion Ltd and a client, supplier or subcontractor.

  1. About Civion

This website is operated by:

Civion Ltd
98 Lozells Road
Birmingham
West Midlands
B19 2TB
United Kingdom

Telephone: +44 7446 940954 / +44 7807 892549
Email: info@civionuk.com

Civion is a Midlands-based construction and specialist-services contractor delivering electrical infrastructure, integrated security systems, refurbishment, fit-out, planned and reactive maintenance, multi-trade project delivery, compliance and specialist works.

  1. Website information

The content on this website is provided for general information only. It is not intended to constitute technical, engineering, electrical, security, construction, health and safety, regulatory or legal advice upon which you should rely. Project requirements vary according to the building, site conditions, intended use, specification and applicable regulations. You should obtain a project-specific assessment and written quotation before acting on website content.

  1. Quotations and contracts

Submitting an enquiry through the website does not create a contract or require Civion to accept any work. Any indication of services, timescales, availability or cost displayed on the website is illustrative unless confirmed in a written quotation or agreement. A binding contract will arise only when the relevant scope, price and terms have been agreed or accepted in accordance with Civion’s applicable quotation or contract documents. Where there is any conflict between these Terms of Use and a separately agreed contract, the separately agreed contract will take precedence in relation to that project.

  1. Accuracy and availability

We take reasonable care to keep website information accurate and current. However, we do not guarantee that:

  • all information will always be complete, accurate or up to date;
  • every described service will be available in every location;
  • the website will always be available or uninterrupted; or
  • the website will be free from errors, viruses or other harmful components.

We may update, suspend, withdraw or restrict any part of the website without notice.

  1. Intellectual property

Unless otherwise stated, Civion Ltd owns or licenses the intellectual property rights in the website and its content, including:

  • text and written materials;
  • photographs and graphics;
  • branding and logos;
  • layouts and designs;
  • project descriptions; and
  • downloadable materials.

You may view and print reasonable extracts for your personal or internal business use.

You must not, without our prior written permission:

  • reproduce or republish substantial parts of the website;
  • use website content for commercial resale or exploitation;
  • modify photographs, branding or other materials;
  • remove copyright, trade mark or ownership notices;
  • use our content to misrepresent a relationship with Civion; or
  • use automated tools to scrape or systematically extract website content.

“Civion”, the Civion logo and associated branding may not be used without prior written permission.

  1. Acceptable use

You must not use this website:

  • unlawfully or fraudulently;
  • to transmit malware or harmful code;
  • to gain unauthorised access to our website, servers, systems or data;
  • to interfere with the website’s operation or security;
  • to collect information about other users without authority;
  • to submit false, misleading, defamatory, abusive or offensive material;
  • to impersonate another person or organisation;
  • to send unsolicited advertising or spam; or
  • in any way that may damage Civion’s reputation, systems or operations.

We may block or restrict access where we reasonably believe these terms have been breached.

  1. Enquiries and submitted information

You are responsible for ensuring that information submitted through the website is accurate and that you have authority to provide it. You must not submit confidential, security-sensitive or special category information unless it is reasonably necessary and you are specifically asked to provide it. Information submitted through the website will be handled in accordance with our Privacy Policy.

  1. Third-party websites and services

The website may contain links to third-party websites or incorporate services supplied by third parties. These links are provided for convenience and do not constitute approval or endorsement. Civion does not control and is not responsible for third-party content, availability, security, products, services or privacy practices. You access third-party websites at your own risk and subject to their applicable terms.

  1. Project photographs and case studies

Photographs and project descriptions displayed on the website are illustrative of Civion’s capabilities. They do not guarantee that identical designs, products, methods, outcomes, prices or timescales will be appropriate or available for another project. Where work involved other contractors, consultants or delivery partners, publication does not imply that Civion was solely responsible for every element shown.

  1. Limitation of liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot legally be excluded.

Subject to this, Civion will not be liable for loss or damage arising solely from:

  • reliance on general website information without obtaining project-specific advice;
  • temporary website unavailability;
  • viruses or other technologically harmful material introduced by third parties;
  • third-party websites linked from this website; or
  • loss of profits, revenue, business, contracts, opportunities, anticipated savings, goodwill or data arising from use of the website.

If you use the website as a consumer, nothing in these terms affects your statutory consumer rights.

  1. Viruses and website security

We do not guarantee that the website will be secure or free from bugs or viruses.

You are responsible for configuring your devices, software and security controls appropriately. You should use your own virus-protection software.

You must not knowingly introduce malicious or technologically harmful material or attempt to gain unauthorised access to the website or connected systems.

  1. Privacy and cookies

Our collection and use of personal information is explained in our Privacy Policy.

Our website may use necessary and optional cookies. Where legally required, optional cookies will not be activated without your consent. You can manage your choices through the website’s cookie controls.

  1. Changes to these terms

We may revise these Terms of Use periodically. Updated terms will be published on this page with a revised date.

Your continued use of the website after an update means that the revised terms will apply from your next visit.

  1. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

  1. No waiver

If we delay or fail to enforce any provision of these terms, this does not waive our right to enforce it later.

  1. Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction over disputes relating to these terms, subject to any mandatory consumer rights concerning jurisdiction.

  1. Contact us

Questions about these Terms of Use can be sent to:

Email: info@civionuk.com
Telephone: +44 7446 940954 / +44 7807 892549
Address: Civion Ltd, 98 Lozells Road, Birmingham, West Midlands, B19 2TB